Guide | Schattauer Mainz & Neuwied

The right request saves time, queries and misunderstandings

The clearer the request, the faster a reliable offer will be created. The guide covers everything from basic data to photos and target images to on-site testing.

Area of ​​application

Mainz, Neuwied and the surrounding area

Proceed

Advice, on-site testing, clean system setup

Goal

Long-lasting, dense and easy-care surfaces

Short answer: With clear photos, precise area descriptions and a defined target image, the start of the project can be significantly accelerated.
Reference from a Schattauer customer project: Balcony area after renovation with new sealing structure, clean edge connections and resilient wear layer. Focus: The right request saves time, queries and misunderstandings.
Practical recording from Schattauer from Mainz/Neuwied: The right request saves time, questions and misunderstandings.
Real Schattauer project recording on This is how a waterproofing project works in a structured manner: Terrace project with coordinated waterproofing, decorative surface and weather-resistant layer structure.
Practical recording from Schattauer from Mainz/Neuwied: This is how a waterproofing project works in a structured manner.

This basic data should always be sent along

The type of area, approximate size, current damage pattern and desired use after renovation are important.

Additional information about access, appointment window and urgency helps to realistically classify the process. The next step is photo documentation.

Short info: Good basic data reduces queries and shortens the time until the initial assessment.

Photos with meaning instead of random snapshots

It makes sense to take overview photos of the entire area plus detailed photos of edge zones, connections and visible damage.

Added value comes from a clear perspective and good lighting conditions - not from many similar images. If the images are clear, the target image can be formulated more precisely.

Short info: It's better to have 6 good photos than 30 blurry ones with no connection to the damage area.

Clearly formulate your goals and priorities

In addition to the technical solution, clients should also specify requirements for appearance, use and maintenance effort.

In this way, the structure of the offering can be better tailored to actual needs. This makes the on-site appointment in the next step more efficient.

Short info: Those who name priorities usually receive more tailored suggestions instead of blanket suggestions.

Prepare on-site appointments efficiently

During the appointment, it helps to note down any open questions and known problem areas in advance. This makes the technical examination more targeted.

Structured preparation often shortens the decision-making phase up to the commissioning.

Short info: Preparation before the appointment saves time in execution.

Practical knowledge: Good inquiries save project time later

The more clearly the start of the project is documented, the faster technical decisions and offer coordination become reliable.

Checklist for clients

  • Describe the area type, damage pattern and target image in a few clear points.
  • Provide overview and detailed photos related to the problem areas.
  • Define usage requirements, desired dates and priorities in advance.
  • Prepare open questions for the on-site appointment.

Common stumbling blocks in practice

  • Sending lots of photos without structure instead of less meaningful perspectives.
  • Priorities should be left open and only specified in the offer.
  • Conducting on-site appointments without a prepared list of questions.

Frequently asked questions

Which photos are most important for the request?

Overview of the area plus clear detailed photos of connections and damage areas.

Do I have to specify exact dimensions?

A rough order of magnitude is enough to start with, exact values ​​usually follow during the on-site test.

Why does a structured request speed up the process?

Because technical queries are clarified earlier and the offer is more targeted.

Regional entrances for Mainz and Neuwied

If you would like to get straight into regional project planning, these pages lead to suitable performance and decision paths:

Next Steps

If you would like to classify your project, send us dimensions, photos and your target image. This will give you a quick, reliable initial assessment.

Helpful introductions

Direct contact: To the contact form or by phone at 0177-3727033.

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